Word. Search.

Whenever you encounter a new word you’ve never heard before, or a word that you don’t know what it represents then go back to your desk and research it. Do a word search. Find out what it means. Image from Sergis Blog “Sopa de letras” October 29, 2007 via Flickr, Creative Commons Attribution. A key […]

Failure Demand

One of the highlight talks from EuroSTAR 2012 was the keynote by John Seddon.   It wasn’t even a testing talk. It was a talk about value, waste and failure demand. The talk was about Vanguard’s (John’s company) work with Aviva Insurance to improve their system to provide value to the customer. It was an […]